Hello, I'm Tuan Chien Vu AI-Driven Lean Transformation Expert

A dedicated Enterprise Agile Coach with over 10 years of experience in IT industry and 8 years at MTI Technology, driving digital transformations through scalable Agile and Lean practices. Currently pursuing Master's in AI (defending thesis Q1 2026), I specialize in integrating AI with Agile methodologies to deliver measurable business outcomes and sustainable process improvements.

10+ Years in IT
50+ Teams Coached
10+ Certifications
AI MSc in Progress
Tuan Chien Vu - Professional headshot
Verified professional

About Me

Passionate about transforming organizations through proven SHUHARI methodology

My Objective

As a Lean & Agile Coach and MTI's primary Lean and Agile influencer, I am passionate about accompanying enterprises, organizations, teams, and individuals in transforming not only their Agile and Lean practices but also their underlying mindsets and cultures. My mission is to enable data-driven and AI-empowered ways of working—fostering transparency, continuous learning, and evidence-based decision making across all levels of the organization.

My journey began in software engineering, where I experienced firsthand the power of iterative improvement and customer-centric thinking. Since then, I have guided executive leadership in embracing change, resulting in sustained process improvements and high-performing teams. Through this, I help teams enhance collaboration, deliver customer value faster, and build products and services with lasting impact.

I strongly believe that combining Agile and Lean principles with AI and analytics represents the next evolution of modern software development—helping companies revolutionize how they deliver value, scale effectively, and position themselves on the international stage.

Beyond coaching and consulting, I am committed to sharing knowledge, cultivating communities, and inspiring people to develop practical Agile and Lean skills that will strengthen both their organizations and the wider Agile ecosystem in Vietnam. Endorsed by peers for exceptional servant leadership.

Philosophy

As a Lean Coach, my philosophy is rooted in maximizing customer value while systematically eliminating waste. I embrace the foundational Lean principle of respect for people and continuous flow optimization. My modern coaching approach integrates classical Lean thinking with AI-powered intelligence and evidence-based practices:

  • Lean Value Stream Optimization

    Mapping and optimizing value flow from concept to customer, systematically eliminating the 7 Wastes (Defects, Overproduction, Waiting, Non-utilized Talent, Transportation, Inventory, Motion, Extra Processing)

  • Kaizen (改善) Culture

    Cultivating continuous improvement mindset through small, incremental changes that compound into breakthrough results; empowering teams to identify and solve problems at the source

  • Data-Driven Decision Making

    Leveraging quantitative metrics, KPIs, and evidence-based analysis to guide strategic decisions and measure improvement outcomes

  • AI-Driven Process Intelligence

    Applying AI/LLMs for predictive analytics, pattern recognition, automated insights, and intelligent workflow optimization

  • SHUHARI (守破離) Learning Path

    Guiding people development through three stages: Shu (follow established practices), Ha (break from tradition and adapt), Ri (transcend and innovate)

  • Systems Thinking & VSM

    Applying holistic systems perspective through Value Stream Mapping to visualize end-to-end flow, identify constraints, and drive systemic improvements

  • Agile-Lean Maturity Evolution

    Advancing organizational capabilities through structured maturity models aligned with Lean-Agile principles, measuring progress through objective assessments

Core Values

Innovation

Embracing change and fostering creative problem-solving

Collaboration

Building high-performing, cross-functional teams

Excellence

Delivering measurable value through continuous improvement

Sustainability

Creating lasting change that scales with growth

Areas of Expertise

Specialized skills developed through years of hands-on experience

Lean Coach

Flow Efficiency Analysis
Kaizen | PDCA
A3 Problem Solving
Gemba-walks

Agile Coach

Scrum | Kanban | XP
LeSS | SAFe
Agile Transformation
Service Design

Tools & Tech

Azure DevOps | Jira
Project Maturity Level
PowerBI | Data Studio
Miro | Mural

AI for Process

Machine | Deep Learning
Generative AI & LLMs
Data Analytics
AI for Testing Automation

Professional Experience

8+ years of leading transformation initiatives at MTI Technology

June 2022 - Present

Enterprise Agile Coach | Lean & Agile Consultant

MTI Technology & Ocean Network Express

Assigned by MTI Technology to support Ocean Network Express (ONE) in their enterprise Agile transformation journey. Delivered foundational and advanced Agile training to Scrum Masters, resulting in 25% improvement in delivery efficiency across 50+ teams. Defined and advanced Agile standards elevating process maturity from level 2 to 4.

  • Promoted high-caliber Scrum Masters, accelerating organizational transformations by 30%
  • Standardized ADO for Product Development Lifecycle, reducing lead times by 25% via VSM
  • Implemented Project Maturity Level Assessments (PML) for 50+ teams, achieving 20% maturity uplift
  • Facilitated A3/Hoshin Kanri workshops, improving execution efficiency by 18%
  • Influenced MTI leadership to embrace changes, enabling 30% faster improvement rates
PML ShuHaRi Cross-Pollination A3/Hoshin Kanri VSM Data-Driven Situation Boards Gemba-walks PDCA Kaizen
Key Initiatives
  • Project Maturity Level (PML) uplift from L1 → L4 with scorecards and evidence-based advancement.
  • Data-driven with predictive analytics; ~35% faster waste detection, ~40% higher ROI.
  • Executive leadership coaching and cross-pollination scaling across partner orgs (up to ~60% faster timelines).
Show more

Process Maturity Assessment & Advancement Framework

  • Implemented a CMMI-aligned maturity framework across 5 dimensions (Requirements, Process, Metrics, QA, Improvement).
  • Designed structured progression L2 → L4 with milestone checkpoints and verifiable criteria.
  • Established a quantitative Scorecard (e.g., cycle-time predictability, defect escape, velocity consistency, stakeholder satisfaction).
  • Tailored SHUHARI development paths by maturity level; majority of teams advanced ≥1 level within ~12 months.

Data‑Driven Kaizen Implementation

  • Built a Kaizen Digital Dashboard unifying operational data, team metrics, and customer feedback for impact-based prioritization.
  • Enhanced A3 with predictive analytics to forecast success probability and optimize resource allocation.
  • Achieved ~35% reduction in waste-identification time and ~40% improvement in Kaizen event ROI.

Sustainable Transformation & Cross‑Pollination Impact

  • Institutionalized MTV CoE practices; MTV teams maintained ~25–45% higher performance vs. independent teams.
  • Implemented knowledge retention (standards, mentorship, rotational learning) sustaining gains post‑engagement.
  • Benchmarked delivery predictability, quality, and satisfaction to track sustained outcomes.

Strategic Cross‑Pollination & Organizational Scaling

  • Embedded MTV DX members into 15+ partner orgs, accelerating transformation timelines by up to ~60%.
  • Standardized playbook (roles, duration, transfer protocols, success metrics) for consistent results.
  • Introduced readiness assessments; increased cross‑pollination success rate to ~92%.

Accelerated People Development Framework

  • Launched Tutor–Buddy acceleration aligned to SHUHARI (SHU/HA/RI), cutting onboarding time by ~50%.
  • Competency‑based matching (skills, learning styles, aspirations) improved retention and time‑to‑productivity.
  • Progressive responsibility transfer with checkpoints and peer feedback to ensure sustainable growth.

Executive Leadership Transformation & Organizational Influence

  • Shifted leadership from command‑and‑control to servant leadership, measurably improving engagement.
  • Combined Lean leadership with data‑driven decisioning; ran Gemba/retrospectives to model behaviors.
  • Founded a monthly “Lean Agile Leadership Circle”, expanding MTI’s regional influence.
August 2019 - July 2022

Chief Scrum Master Officer

MTI Technology Co., Ltd

Led organizational Agile transformation as the first Agile authority at MTI Technology, scaling Scrum practices across multiple teams and establishing enterprise-wide standards.

  • Provided foundational and advanced Agile training to new Scrum Masters
  • Coached and developed high-quality Scrum Masters, improving organizational capability
  • Developed and monitored metrics tracking Agile adoption, enablement, and maturity
  • Standardized ADO usage for Product Development Lifecycle management
  • Reduced Lead time through ADO Value Stream Map (VSM) optimization
  • Implemented Project Maturity Level Assessment (PML) providing data-driven insights
  • Conducted Gemba-walks with executives for team observation and improvement suggestions
  • Facilitated A3/Hoshin Kanri workshops for organizational strategy definition
  • Led critical retrospectives and training sessions using Miro for continuous improvement
  • Coordinated with CTO and executives to define and execute company strategies
CSM® PSM II™ PSPO II™ PAL I™ Lean Specialist A3/Hoshin Kanri VSM PML Gemba-walks
Key Initiatives — Digital Platform Migration & Integration (2021–2022)
  • Led migration from ADO/PowerBI to unified Jira + Google Data Studio (~40% less fragmentation).
  • Replicated ADO PDLC in Jira; standardized live dashboards, up to ~60% faster reporting.
  • Automated pipelines from Jira to dashboards for real‑time visibility across 50+ teams.
Show more
  • Led strategic migration from legacy ADO/PowerBI to a Jira + Google Data Studio ecosystem, improving cross‑team visibility and reducing tool fragmentation by ~40%.
  • Architected custom Jira workflows mirroring ADO’s Product Development Lifecycle to maintain continuity while enhancing reporting through Google Data Studio.
  • Developed automated data pipelines connecting Jira to dashboards, enabling real‑time sprint progress, velocity trends, and quality metrics for 50+ teams.
  • Created standardized Google Data Studio reporting templates replacing PowerBI; cut report generation time by up to ~60%.
  • Established integration protocols between Jira and existing MTI systems to ensure seamless data flow and auditability for enterprise compliance.
June 2018 - August 2019

Scrum Master

MTI Technology Co., Ltd

Ensured Scrum framework efficacy by facilitating events, resolving impediments, and promoting self-management, resulting in 20% increase in team velocity.

  • Achieved 20% velocity improvement through systematic impediment removal
  • Successfully delivered 5 major projects with zero critical defects
  • Assisted Product Owners in effective Product Goal definition and backlog management
  • Built cross-functional capabilities within development teams
  • Led by example to create environment of trust, enhancing collaboration
Scrum Events Impediment Removal Team Coaching Product Backlog
July 2017 - August 2018

Xamarin Mobile Developer

MTI Technology Co., Ltd

Developed mobile health applications including Carada and LunaLuna Baby, achieving 80%+ code coverage through comprehensive unit testing and UI automation.

  • Developed Carada app for health awareness and medical checkup data management
  • Built LunaLuna Baby app supporting mothers from pregnancy through childcare
  • Achieved 80%+ code coverage through comprehensive unit testing
  • Implemented UI automation testing for quality assurance
  • Facilitated Sprint ceremonies and conducted internal technical trainings
  • Collaborated with PO on Product Backlog refinement and story estimation
Xamarin Mobile Development Unit Testing UI Automation Scrum Practices
December 2015 - July 2017

Mobile Developer

GMO-Z.COM RUNSYSTEM

Developed mobile applications for Japanese B2C/B2B markets including Genkisushi, Shoppass, and Shift Manager, working directly with Product Owners.

  • Built mobile applications for major Japanese clients (Genkisushi, Shoppass)
  • Created and executed comprehensive test cases based on acceptance criteria
  • Worked independently with direct communication to BrSE and Product Owner
  • Estimated effort for application features and reported daily progress
  • Conducted internal English training and technical seminars for the team
Mobile Development B2C/B2B Applications Test Case Creation Japanese Market Technical Training

Education

Continuous learning at the intersection of AI and Agile methodologies

Master of Science in Artificial Intelligence

Ho Chi Minh City University of Industry and Trade

2024 - 2026 (Expected)

Thesis Defense Q1 2026

Currently completing thesis on "Generative AI Applications in Software Testing". Research focuses on leveraging LLMs and AI to enhance Agile testing practices, automated test generation, and quality assurance processes.

Machine Learning Deep Learning Natural Language Processing Generative AI LLMs

Bachelor of Information Technology

Ho Chi Minh University of Industry and Trade

2012 - 2016

GPA: 3.3/4.0

Comprehensive foundation in software engineering, algorithms, and system design. Specialized in software development methodologies and quality assurance.

Software Engineering Data Structures Algorithms System Design

Mobile Programmer Training Course

University of Science - Information Technology

2015 - 2016

Specialized training in mobile application development focusing on Android and iOS platforms. Enhanced practical skills in mobile programming and app development lifecycle.

Mobile Development Mobile Programming Mobile UI/UX App Development

Professional Certifications

Recognized credentials demonstrating expertise in Agile, Lean, and Leadership

Lean & Process Excellence

Certified LeSS Practitioner (CLP)
LeSS.Works (2023-2025) View Certificate
Certified Value Stream Mapping Specialist
AIGPE (2022) View Certificate
Certified Lean Expert
AIGPE (2022) View Certificate
Certified Lean Specialist
AIGPE (2021) View Certificate

Scrum & Product Ownership

Professional Scrum Product Owner™ II
Scrum.org (2021) View Badge
Professional Scrum Product Owner™ I
Scrum.org (2021) View Badge
Professional Scrum Master™ II
Scrum.org (2021) View Badge
Certified ScrumMaster® (CSM)
Scrum Alliance (2019) View Certificate

Leadership & Development

Professional Agile Leadership™ I
Scrum.org (2021) View Badge
Mobile Developer Certification
University of Science (2015)

Key Achievements

Measurable impact through systematic improvement and transformation

Honors & Awards

Kaizen Award - The Best Team

MTI Technology (October 2019) - Recognized for leading exceptional continuous improvement initiatives that transformed team performance and delivery excellence

The Best Leadership

MTI Technology (October 2019) - Awarded for demonstrating outstanding servant leadership, coaching capabilities, and driving organizational transformation

Agile Professional Team (APT)

MTI Technology (November 2018) - Recognition for establishing and leading the first professional Agile team, setting standards for organizational excellence

Community Impact

University Guest Lecturer

Teaching Agile methodologies at HUTECH and HUIT

Speaker at Agile-Lean Meetup

EU Japan AgileWork Session, Agile Work Community

Recognition & Thought Leadership

MTI's Primary Lean & Agile Influencer

Recognized as MTI's primary Lean & Agile influencer, setting org-wide transformation standards.

Let's Connect

Interested in collaborating? I'm open to discussing opportunities where I can contribute to your team's success.

Get in Touch

With 10+ years of experience in the IT industry and 8 years at MTI Technology driving enterprise Agile transformations across diverse client organizations, I bring proven expertise in Value Stream Mapping, AI-driven process optimization, Lean principles, and scaling Agile methodologies across 50+ teams. My experience spans implementing agile maturity frameworks, facilitating organizational change, and coaching leadership teams to achieve measurable, sustainable results — including 25% efficiency improvements and 200% NPS growth.

I'm actively seeking opportunities to contribute my expertise and collaborate with innovative organizations committed to continuous improvement and operational excellence. Let's connect to explore how my experience can add value to your team's transformation journey.

Location

Ho Chi Minh City, Vietnam